{"id":473,"date":"2026-10-13T15:14:39","date_gmt":"2026-10-13T15:14:39","guid":{"rendered":"https:\/\/weblab.gr\/?page_id=473"},"modified":"2026-10-23T21:48:07","modified_gmt":"2026-10-23T18:48:07","slug":"data-processing-agreement","status":"publish","type":"page","link":"https:\/\/weblab.gr\/en\/symvasi-epexergasias\/","title":{"rendered":"Data processing agreement"},"content":{"rendered":"<h2>Parties and roles<\/h2>\n<p>The client is the <strong>controller<\/strong>. The business Syntilas Th. Konstantinos (web.lab), Tax ID 135992720, is the <strong>processor<\/strong> and acts only on the client's behalf.<\/p>\n<h2>Subject matter and duration<\/h2>\n<p>The processing concerns hosting, maintaining, updating and supporting the client's site, and lasts for as long as the partnership is in place.<\/p>\n<h2>Types of data and data subjects<\/h2>\n<p>Depending on the site: contact, account, order and message details of the client's visitors, customers or members. We do not process special categories of data unless agreed in writing.<\/p>\n<h2>web.lab's obligations<\/h2>\n<ul>\n<li>We process the data only on the client's documented instructions.<\/li>\n<li>Everyone with access is bound by an obligation of confidentiality.<\/li>\n<li>We apply appropriate technical and organizational security measures (Article 32 GDPR).<\/li>\n<li>We help the client respond to data subject requests and meet its obligations.<\/li>\n<li>We notify the client without undue delay, and at the latest within 48 hours, of any data breach we become aware of.<\/li>\n<li>We provide the information needed to demonstrate compliance and allow audits with reasonable notice.<\/li>\n<\/ul>\n<h2>Sub-processors<\/h2>\n<p>The client authorizes the use of the sub-processors below. The client will be told about any change in advance and may object to it.<\/p>\n<ul>\n<li><strong>Cloudways<\/strong>, hosting, Frankfurt, Germany.<\/li>\n<li><strong>Cloudflare<\/strong>, DNS, CDN and bot protection, United States.<\/li>\n<li><strong>Wordfence<\/strong> (Defiant), firewall and protection against malicious activity, United States.<\/li>\n<li><strong>Google Workspace<\/strong>, sending email from the sites, United States.<\/li>\n<li><strong>Elastic Email<\/strong>, backup email sending via Cloudways, Canada.<\/li>\n<\/ul>\n<p>Where any of them process data outside the EEA, transfers take place under the EU-U.S. Data Privacy Framework, a European Commission adequacy decision or standard contractual clauses.<\/p>\n<h2>Security measures<\/h2>\n<ul>\n<li>Encrypted connections (HTTPS\/TLS).<\/li>\n<li>Daily backups with a limited retention period.<\/li>\n<li>Regular software and plugin updates.<\/li>\n<li>Access through individual accounts with two-factor authentication, where supported.<\/li>\n<li>Firewall and monitoring for malicious activity.<\/li>\n<\/ul>\n<h2>Termination<\/h2>\n<p>When the partnership ends, we return the data to the client and delete it from our systems within 30 days, unless the law requires us to keep it.<\/p>\n<h2>Acceptance<\/h2>\n<p>This agreement forms part of our <a href=\"https:\/\/weblab.gr\/en\/terms-of-service\/\">Terms of service<\/a> and applies once you accept them. If you need a signed copy, ask for it at <a href=\"mailto:privacy@weblab.gr\">privacy@weblab.gr<\/a>.<\/p>\n<p class=\"legal-note\">Questions? Write to us at <a href=\"mailto:privacy@weblab.gr\">privacy@weblab.gr<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Applies to clients whose site we host or maintain, where it contains personal data of third parties (Article 28 GDPR).<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-document.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-473","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u03a3\u03cd\u03bc\u03b2\u03b1\u03c3\u03b7 \u03b5\u03c0\u03b5\u03be\u03b5\u03c1\u03b3\u03b1\u03c3\u03af\u03b1\u03c2 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03c9\u03bd &#183; web.lab<\/title>\n<meta name=\"description\" content=\"\u0397 \u03c3\u03cd\u03bc\u03b2\u03b1\u03c3\u03b7 \u03b5\u03c0\u03b5\u03be\u03b5\u03c1\u03b3\u03b1\u03c3\u03af\u03b1\u03c2 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03c9\u03bd \u03c4\u03bf\u03c5 web.lab (\u03ac\u03c1\u03b8\u03c1\u03bf 28 \u0393\u039a\u03a0\u0394) \u03b3\u03b9\u03b1 \u03c4\u03b1 sites \u03c0\u03bf\u03c5 \u03c6\u03b9\u03bb\u03bf\u03be\u03b5\u03bd\u03bf\u03cd\u03bc\u03b5 \u03ae \u03c3\u03c5\u03bd\u03c4\u03b7\u03c1\u03bf\u03cd\u03bc\u03b5: \u03c1\u03cc\u03bb\u03bf\u03b9, \u03c5\u03c0\u03bf\u03c7\u03c1\u03b5\u03ce\u03c3\u03b5\u03b9\u03c2, \u03c5\u03c0\u03bf\u03b5\u03ba\u03c4\u03b5\u03bb\u03bf\u03cd\u03bd\u03c4\u03b5\u03c2, \u03b1\u03c3\u03c6\u03ac\u03bb\u03b5\u03b9\u03b1.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/weblab.gr\/en\/data-processing-agreement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u03a3\u03cd\u03bc\u03b2\u03b1\u03c3\u03b7 \u03b5\u03c0\u03b5\u03be\u03b5\u03c1\u03b3\u03b1\u03c3\u03af\u03b1\u03c2 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03c9\u03bd &#183; 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